Testimonials

We receive lots of kind and generous testimonials from our customers. These are just a few typical ones. We have not used names for politeness but, if you want further information, please get in touch and we will be more than happy to share this information from industries, organisations and individuals.

”Our customers have rated our products 9.3 out of 10”

In our customer survey in 2016 (source Survey Monkey) 

Testimonials from 2017 >

Service was quick and easy to order and the parts turned up as expected. The product was of a good stability for the price we paid.

- Plastic Product Manufacturer

Beautiful bench, slight hiccup with delivery but nothing serious. Lovely bench, sad that there’s not a UK made vice available. Bargain.

- Domestic

Helpful staff, prompt delivery. Well-made sturdy workbench. Reasonable price for a quality product.

- Domestic

Very helpful, efficient, delivered quickly. Well made, good finish. Not cheap but product seems good.

- Farm

Always willing to help and answer questions. Good quality, reasonably priced. Value for money.

- Events Company

Would have been 10 but was let down by the delivery but luckily all worked out ok in the end. Just what was asked for! Got a good price for the product.

- Haulage

A few issues with the delivery time scales. Not the best quality. But very good value for money. Very good value.

- Waste Management Services

Excellent delivery when you said it would be. Used you for years and always had great quality products. Value is excellent which is why I use you.

- Manufacturer

Fast and efficient. Well put together looks good. Very good value for money.

- Manufacturer

Racking of delivery not good. Second quality range could be offered.

- Domestic

Great service. Great, versatile benches. Great price.

- Manufacturer

Perfect service. A quality product. Really good value.

- Concrete Suppliers

We have received are work benches today and our Service Centre are very happy with them.

- Saw Sharpening Service

Good price, good product options, staff very helpful. Little dent but not worth reporting. Considered good value for money.

- Manufacturer

  1. The estimated delivery date quoted when I placed the order was met.
  2. All communication with Bench Master people was polite and efficient.
  3. A minor problem with part of the order was quickly resolved by Bench Master in a professional manner.
  4. The workbench is well designed and constructed, in comparison with other less robust mass produced work benches on the market.
  5. The workbench is UK manufactured and not an import from the Far East.
  6. The availability of design, materials and size options were key as I needed a heavy duty work bench to fit into a smallish space.
  7. The work bench is relatively expensive when compared to other mass produced makes, but overall is good value for money given the quality materials used in construction which together with the build quality should give many years of service.
  8. I’m based a long way from Mossley in a remote area of the UK so delivery costs can be higher than average. Consequently. It was an advantage that delivery was included in the overall price.
  9. The work bench was well packaged for delivery transportation and arrived in excellent condition.

- Domestic

Only reservation on this purchase was no indication of how long it would take from order to delivery. If notified that it would take x weeks at least you would know when to expect it.

- Stationary Supplier

This is the only company I would ever use to when i need work benches, good product, fair price and excellent service! Great range of standard options and custom sizes and layout are also available. There may be cheaper options available but the quality of the benches is excellent. I’ve had my first set of heavy duty work benches for over two years and they are very heavily used on a daily basis and still look as good as new!

- Consultants

As we had purchased a few benches prior to this I knew what I wanted and the quality of BenchMaster. They performed exactly as last in terms of turnaround and quality. Excellent robust quality, more than up to the job. Looks good and will last for years. I don’t know that I could have got better or cheaper elsewhere, in the end you pay for quality, both in product and service, I could not fault either.

- Printers

Bench delivered around 2.30pm. Looks good, very sturdy and fits perfectly! Just one further point about the courier – there was just the one guy and without my help he would not have been able to get the pallet off his van safely without damaging the package – it was only just a 2-man lift.

Thanks for your help and I’m very pleased with the bench.

- Domestic

Adopted good standard design to my specific requirements. No fuss and easy to deal with. The lighter weight bench was just right and sturdy enough for my needs. I bought the bench without a top so I could use what I already have. Maybe that should be a standard option.

- Domestic

Quick response to enquiry, very helpful when tailoring standard bench to our needs, arrived when expected. Other than wheel system not quite clearing the floor when raised cannot fault. Price compared with other benches of similar build was competitive, being able to tailor them further from basic spec at little cost makes good value compared to others on the market

- Packaging Contractors

Great service and good product.

- Domestic

Thank you for your updates and prompt delivery, we will certainly use you again and recommend you to other businesses

- Tree Surgeon

Great service. The customisations I requested were all provided without hassle and the staff very friendly.The only improvement would be a quick email to confirm once the product has been dispatched. I bought a heavy duty workbench and it’s just that, well put together and totally solid. All in all a quality piece of kit. I’m very pleased with it and am sure it will last for many years to come. Not cheap but you get what you pay for it seems.

- Domestic

Top service, can’t fault it. Absolutely fantastic product, superb build quality and finish. Superb value for money.

- Domestic Use

Easy to order. Plenty of options. Good quality product. Good value.

- Vacuum Equipment Supplier

My bench was delivered this morning and I’m very happy with the quality, I just want to say thank you for a great product and first class customer service.

- Domestic Use

Efficient quick service. Great quality. Excellent value for product.

- Automotive

I cannot fault the service received, delivery experience was excellent. Exactly as expected, sturdy and well made. Only point to note is that the vice reinforcement plate could have usefully gone further back. My vice is a Paramo 4″ and the rear bolt hole is getting close to the plate edge. Compared to most other suppliers it is great value, probably at the price the market will stand.

- Bike Repairs

I personally messed up the order and was rescued by the staff. Tremendous service from start to finish. Absolute class piece of kit. Pure quality. You cannot get a product of this quality elsewhere for the money. Packaging and delivery were excellent.

- Domestic Use

Excellent service, we had some individual requirements and they helped us achieve them. Excellent benches. Ideal benches.

- College

Easy process from start to finish. Well built SS table. Seemed better value than the other tables I viewed and much better lead time.

- Rubber Suppliers

Great service. Really nice and sturdy. Not cheapest but good quality. 

- College

Professional and accurate. Received in good condition and on time. Good value, I will / have recommended Bench Master to others.

- Manufacturer

Just to let you know that my bench arrived as promised on Friday, and with 3 of us pushing and pulling the pallet truck we moved it into position without any problems. The bench is exactly as specified and I am very pleased with it. Thank you for your assistance with my order.

- Domestic Use

Bench has arrived and is installed in my workshop. May I say that I am delighted with the bench and the quality is extremely high. Complete bargain!

- Domestic Use

Bench has arrived, please pass our compliments to the manufacturer, she’s a beaut!

- Engineers

Thank you for this mornings delivery of work benches. We are extremely happy with them. So happy that we’d like some more please!

- Manufacturer

Customer service was excellent, great communications and overall speedy service. Product is exactly as expected, quality build and finish. Supplier was given a competitors quote and bettered it. Very pleased with the price.

- Window Manufacturer

Delivered in 2 days. Well designed and nicely finished. I purchased on special offer.

- Domestic Use

Great service with amazing quality benches not found anywhere else in the UK. Although these benches were slightly of standard the delivery time was still very fast, quality was not compromised. Can’t buy these anywhere at this quality. Thank you Bench Master.

- NHS

Score would have been higher but the bench took a long time to ship after the order and there were then issues with the vice and rear lip. These however were rectified really quickly and without any quibbles which was great. Workbench itself is excellent; sturdy, robust, really well made, and looks good too. Just misses out on a 10 cause of the issues (quickly rectified) with the vice swivel plate. Quite expensive, but then quality is, and it compared favourably to similar offerings from other makers.

- Domestic Use

Quoted quickly and supplied components quickly and as ordered. Custom made product delivered as required and quickly. Price in line with alternative products.

- Manufacturer

Everything on there looks perfect. Thanks for the quick reply.

- Auto Parts Store

Thank you for the benches you sent last year. They are working really well and are of excellent quality. We have a requirement for more benches going forward. I was wondering about ESD bench for an electrically sensitive product we are making.

- Machine Supplier

Excellent service. Really pleased with the quality. Product at a good price

- Motorbike Dealer

Spoke with office staff prior to order re delivery dates, very helpful and did what they said. The delivery driver was spot on arrived at time stated and helped place bench in my garage. Excellent serves throughout. Solid, well finished, welding first rate, just an excellent product. Should be a 10 really but I never like paying out money!!!

- Domestic Use

Met all expectations. Well built and designed. Good value for the quality.

- Domestic Use

Testimonials from 2016 >

The bench arrived yesterday & earlier than we expected so we were very happy. 

- Supplier of Industrial Tooling

The bench was delivered  this afternoon. I would like to say how pleased I am with it. It lifts easily onto its wheels and is very easy to manouvre around. The build quality cannot be faulted and the strengthening plate for the vice is excellent. I fitted my large record vice to it in less than half an hour. An excellent product and excellent service.

- Boating Club

Excellent service. A very well made bench – just what I wanted. Great value for money.

- Domestic Use

Bench arrived in the within the timescale given. Staff were helpful. The bench was made to a high standard. Benchmaster provide a great product at a reasonable price.

- Manufacturer

Excellent bench and vice; very good delivery. Solid and well made. Very good value for money; bench built in UK.

- Domestic Use

The new benches arrived just before lunchtime and are now installed and in use. We are extremely pleased with them, the build quality and finish is excellent. I should think there will be a requirement for further benches to replace our old ones. It’s also very nice to work with another British manufacturer!

- Manufacturer

Good afternoon Richard, the new benches arrived just before lunchtime and are now installed and in use. We are extremely pleased with them, the build quality and finish is excellent. I should think there will be a requirement for further benches to replace our old ones. It’s also very nice to work with another British manufacturer!

- Hydraulic Projects Ltd

Bench arrived in the within the timescale given. Staff were helpful. The bench was made to a high standard. Benchmaster provide a great product at a reasonable price.

- Engineering

Kept up to date on the progress of the order. Very well made. It was expensive but the quality quantified the cost.

- Building

Excellent, friendly service. This is the second bench I’ve purchased for my home workshop over the years – quality product. Not cheap but excellent quality and finish so worth the money. Built to last.

- Domestic Use

No communication regards delivery which took much longer than expected. Well made but slight defect on the vinyl.

- Construction

Excellent customer service, even with a customer who was still defining exactly what was required! Fantastic piece of kit. I am convinced it will be robust and it is very well made. I could have done with some more detailed images / dimensioned drawings on line. I would have asked for a slightly different wood top had I realised exactly how it would arrive. It is exactly what I was after. By removing some of the nice to have features (such as the cabinet) it is affordable and will clearly last a lifetime.

- Domestic Use

Bespoke equipment made to order perfectly. As with everyone, cost is a major issue.

- Plant and Machine Hire

Good service but delivery slightly longer than I anticipated. This may have been due to non-standard height of bench ordered. No delivery date advised. Good quality build and importantly delivered assembled. Good value for money – very satisfied

- Domestic Use

Telephone order but very helpful. Good quality equipment. Slightly more expensive than I expected but you get what you pay for and time will show if the benches have been a good purchase. So far, all looks good.

- Manufacturer

Thank you so much for your help, you have been brilliant. I have appreciated all the time, effort and pictures you have provided to ensure that I am happy. I will now speak to my buying department for them to place an order for 4 tables of 1260WC but will require height of 930mm

- Aerospace

We have used BenchMaster twice now and the service has been excellent on both occasions. Quality product competitively priced.

- Manufacturer

Does what is say on the tin, good sturdy and aesthetic and ergonomicaly built.

- Media Service

Very helpful staff on the telephone. This is the third bench that we have bought from you. Good quality.

- College

Hi Andy, just a quick note to say we received the benches today and we are very happy with them our engineers and the MD was very impressed with the quality and the price.

- Printing Equipment

Benches received with thanks,  excellent quality and excellent service.

- Industrial Equipment Supplier

Excellent – everything exactly as promised. Better quality than products twice the price – and NO assembly required!

- Engineering

I received excellent advice on my purchase. All my queries were answered and I received the goods very quickly. Well made, sturdy and exactly as described. I found that similar items of poorer quality were more expensive.

- Domestic Use

Really helpful in customizing a trolley for me – only ordered it on the Monday afternoon & it was delivered on the Thursday – would definately use this company again.

- Domestic Use

Lovely bench. Got it yesterday.

- Specialist Food Industry

Ordering was easy. Spoke to a few people on the phone, all super helpful and friendly. Lots of good communication about delivery times keeping me regularly informed.

- Service Industry

I have a friend who is a fabricator, and I am a 3d CAD operator. I worked out how much it would cost to get this at ‘mates rates’ and factored my design time in to create a cut list etc. We couldn’t do it for the money!

- Fabricator

Exactly what I wanted and as advertised not cheap and nasty like some products turn out to be. Excellent value for an excellent product. I am really please with my purchase. Lovely bit of kit. Looks the part in my shed. Just really nice

- Horticulture

Great service, Graham really helped with the requirements that we needed.

- Service Industry

Great value on a product that would have cost a lot more from china. A great British manufacturing product.

- Domestic use for the Garage

Extremely helpful on contact regarding a small order for a custom sized bench. Delivery arranged on specific day and very quick service with high quality product.

- Service Industry

Just to say how delighted I am with the work bench I ordered. Great to have a table at the right working height for me!

- Textiles

We are so pleased with the 2 benches you made for us we would like to buy another one. Great price for a quality bench.

- Gaming Technology

Well made and finished.Delivered on time and in good condition. Good value for money.

- Domestic use for Garage

Everything was as described, and delivery was on time.The products are built well and are very sturdy.

- Scrap Yard

Good all round service.

Delivery all went to plan. Bench is now in regular use and excellent. Thank you very much to everyone at Benchmaster.

- Domestic use

Thanks for helping us out with the this – the team are so happy they can use it this afternoon.

- Sports Clothing Manufacturer

We have just received the order from yourselves and as always you’ve delivered on time again thanks for that. I need to order 3 more of the same at 600mm wide.

- Precision Metal Manufacturers For The Aerospace Industry

Received the staging workbenches that are manufactured to an excellent and robust quality. The green powder coating also matches my greenhouse!  Please also thank your driver who was helpful.

- Horticulture

It is really well made and a good price, about £300 ish + VAT, and the Benchmaster team were really helpful.

- Roland Forum

Andrew, I would just like to express my joyful satisfaction with the service and product provided. The turnaround time was fantastic and the quality and price also very impressive. Thanks again and will be back in touch when we require additional benches etc.

- University

Must admit i’ve been delighted with them.

- Steel Supplier

Fantastic – thank you for your professional service. 

- University

We are very pleased with the 2 benches and the amazing quick delivery.

- Electronics Retailer

Testimonials from 2015 >

Must admit i’ve been delighted with them.

- Steel Supplier

Fantastic – thank you for your professional service.

- University

Just a thank you for getting all the benches delivered as promised, ready for our open day. Even the 2075WSC one ordered later was delivered with the other three. This one was looked on with great envy.

- Leading global developer and supplier of technologies

Thank you for showing me around today, I was very impressed with the quality of work and craftsmanship that you have at BenchMaster, I am happy I chose your company to manufacture these for us.

- NHS Hospital

Just wanted to give you some positive feedback on the benches you made for us. Everyone really likes them and are very pleased with the build quality/robustness. Please thank whoever made them.

- Model shop

Although we haven’t put them into their final position yet, we are very pleased with the Benches. We are especially happy with the build quality and durability I would like to thank you again for modifying the bench top rivets to the side to allow us to top the benches with glass sheets.

- Manufacturer of domestic appliances

We are very very happy with the benching that you made for us they have come out a treat and look very professional!  The blue certainly looks nice!  I am also pleased that Governors have authorised me to proceed with Phase 2

- Educational establishment

Our benches have been received today thanks muchly. I must say we are extremely pleased with the quality of these, and may be back for more sometime in the future

- From an electronics equipment manufacturer

Whilst you guys are on my mind I thought I had ought to send you these snap shots.  The customer was over the moon with the final look of the workshop.

- From a Garage Equipment Company

Our bench arrived on Friday and the guys have just brought it into our workshop.  We are pleased with the bench and delighted with your service – you responded brilliantly to our request to have this made and delivered as quickly as possible.

Thanks so much – it is very much appreciated and we would recommend your company without hesitation.

- From a leading telecoms company

We would just like to thank you for the Super Heavy Duty Workbench recently purchased from your company. We are very pleased with the quality of the product and the prompt service and delivery.

If in future we need to expand our service area we would not hesitate to purchase more equipment from your company and would not hesitate in recommending you to new customers.

- From a Business Travel Operator

Received the benches today with thanks, absolutely fantastic ideal for the job.

- From a private individual

Many thanks for the workstation which was received earlier this week.  We would like to order another one please, exactly the same as the one received.

- From a Food Store

To the Team at Benchmaster Ltd,

Thanks very much for your product and after sales service

- From a Railway Management Company

Fantastic! Can’t ask for better service than that.

- From an Air-Conditioning company

I haven’t been in our institute for several weeks and came back on last Thursday. The workbenches are exactly the types we needed and they are looking very good. I’m really glad that everything work so well. Thank you very much.

- From a German Electronics Company

Hi, I purchased a workbench a few weeks ago and am delighted with the quality and your quick turnaround. Thank you very much. It’s nice to be able to buy British.

- From a 6th Form College

We recently had some benches from your & we are very pleased with them

- From an Industrial Manufacturer

We received our new bench today, its great, thanks.

- From an Engineering Company

Just a quick note to say thank you for the incredibly rapid response to our purchase order. The delivery arrived in perfect time and the quality is spot on (as expected from you guys!) Rest assured all our future bench requirements will be coming your way.

- From a Fiber Optic Cable Manufacturer

The desk order number 3712 arrived safely, really well made and nice quality, perfect for our application.

- From a Siemens

Just a note to say thanks for sorting the bench so promptly. It is installed and client is very happy.

- From a Engineering Company

Please find attached a repeat order for a customer. They liked the workbenches so much they want some more!

- From a Garage Equipment Supplier

We are very happy with the quality of the bench and pleased with the finish quality.

- From a University

All three desk have arrived, many thanks, really nice quality.

- From a Siemens

I would like to say that we are extremely pleased with the robustness and quality of the benches and we’d be more than happy to send you through some images of the final installation.

- From a manufacturer of prestige building Facade

They are fab, exactly what we needed.

- From a Specialist Spirits Manufacturer

Fantastic benches, very hard wearing, excellent quality.

- From a Mechanical Engineer

I received my bench from you yesterday and it looks perfect. Thanks for the efficient service and high quality of the product.

- From a Studio

Service was quick and easy to order and the parts turned up as expected. The product was of a good stability for the price we paid.

- Plastic Product Manufacturer